Briston Virtual Services
Briston Virtual Services is an Australian business solutions provider specialising in marketing, training, administration, finance and HR support. Our main aim is to help companies reduce cost and enhance business operations. With an integrated and hybrid business approach, we are the go-to partner for small to large enterprises aiming to transform their businesses into high performing, results-driven and customer-oriented organisations.
as a result of their successful tender bid for the documentation and delivery of the training for the entire facility.
We were extremely impressed with the professionalism of the staff, in particular their ability to understand the
Client’s training needs and convert this into an efficient delivery strategy.On a subsequent project, Cleveland Youth Detention Centre, we made a recommendation to the Managing Contractor that Briston
be engaged by the Security Services Subcontractor to write the training documentation and deliver, to ease the struggling
Subcontractor’s burden. Again Briston didn’t fail to impress and excel.
Over the course of these two Projects the relationship fostered between Building Services Consulting Australia and Briston
has been one that has been effective and successful, to the point that Briston are our first choice of training provider.
Building Services Consulting Australia
Our company was looking for a process to help increase the engagement of our distance
students, aiming to increase available support and provide a solution that would give our tutors more time to directly work
with students during their studies. We had worked with Briston in the past and were confident that they could provide a
very tailored solution within a compressed timeframe, so we engaged them to establish our student support branch.
Briston worked with a large number of stakeholders to help map our requirements, established a detailed training program
for our new support representatives, and successfully rolled out an integrated solution for us across all of our distance
operations. Since the program commenced, it has now tripled in size and continued to develop as our company grows, however
Briston have always worked hard to adapt the program to fit our needs, have provided excellent quality assurance,
and have ensured that the overall operation has met our operational requirements without the headaches that may have
occurred with other providers.
Chief Operations Officer
OIT had been looking for opportunities to expand our service offering to one of our
major clients in the construction industry when they released a tender that contained a significant training design project
that was beyond our capability at that time. Rather than risk losing the client to another provider, we sub-contracted
Briston to deliver the analysis and design of more than 70 competency based programs under the projects requirements.
Throughout the project, Briston worked autonomously with the client to develop a strong understanding of their overall
requirements, reshape their approach to the project, and then design, develop and deliver courses that were detailed,
comprehensive and highly effective. Despite competing demands from a large number of stakeholders, Briston worked hard
to foster the relationships and deliver a very professional outcome that perfectly met the needs of our client,
establishing and leading a team of more than 20 training designers to support us throughout the project. I would strongly
recommend Briston as a professional, detail orientated training company with an ability to deliver on projects across a
wide variety of complex needs.
Outsource Institute of Technology (OIT)