Having effective back office support enables a company to achieve optimum productivity and efficiency. It also allows you to focus more on the core challenges of your business operations.

Briston Virtual Services is able to grasp and cater to some of the most crucial aspects of your business including office assistance, customer support, data entry, and more.

If managed properly, the impact of these services can be very potent and positive.  All of our support services are fully customisable to suit your unique company setup, are cost-efficient and designed to drive your business towards increased performance.

Briston Virtual Services is a premium provider of administrative support services to help make your organisation more efficient.

  • Virtual Assistance

    • Professional, flexible and highly skilled English-speaking executive assistants.
    • Skilled in areas such as basic bookkeeping, schedule management, marketing, records management, reception, word processing, purchasing of orders, event coordination, project management, travel planning and booking, email management, call screening and other related tasks.
  • Research

    • Research and studies are valuable tools that aid decision makers in creating sound business actions and solutions. Empower your business with information that matters through our research management services.
    • Our research assistants and specialists all follow a systematic method in capturing and analysing data while results all undergo intensive QA though our senior managers.
    • Gather up-to-date data on topics concerning banking and finance, retail, health and medicine, education and training, business and economics, outsourcing, marketing, technology and more.
  • Online Chat Support

    • Expand your company’s client support channel from phone and email to a faster online chat support system.
    • Support specialists that can be trained for a specific product or service
  • Email & Contact Prioritisation

    • Time is valuable and most of your business contacts and customers prefer a speedy response. Our specialists handle email and contact management, screen your inbox to sort high priority entries and are able to provide immediate responses.
    • Enhance the interaction between you and your contacts to improve business development, efficiency in the supply of product or service information, and other general enquiries.
  • Data Entry

    • Utilise data entry specialists to liberate your time to concentrate on the core activities of your organisation.
    • Hand over very specific tasks including encoding data to a program or database, forms processing, handwriting data extraction, survey or questionnaire processing, image data entry, transcribing, file conversions and database migration.
  • Customer Support

    • Boost your company’s capability to provide excellent service to your customers through our premium business and customer support services including voice, chat, text and email.
    • Increase your ability to provide account and billing assistance, training, service support, maintenance, complaint handling, troubleshooting, consulting, sales and other general enquiries.
Our training support services are all available in your preferred hourly package delivered to you monthly for a minimum period of 12 months.